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Renewing the connection

We renew the connection automatically every week. Sometimes that fails, for example after a password change on Instagram or if you removed the app from your Instagram settings. You’ll then get an email and a notification.

Go to Instagram in the dashboard and click "Renew connection" next to the account. Log in with the same account. Your keywords and history are kept.

Still stuck? Email us — we’re happy to help.

Renewing the connection · DMback